Welcome!   Business Manager Business Manager is a unique software product for your organization. Business Manager helps you multiply sales and retain your valuable customers. Business Manager integrates and co-ordinates your sales/ marketing and support teams and provides your organization an edge over your competitors. Business Manager analyzes the dynamics of sales/ marketing and support teams and enables your organization to take apt business decisions. Business Manager helps you build a base of satisfied and loyal customers. Business Manager enables small and medium sized businesses (SME/ SMB) to successfully compete with bigger players. Online Documentation Contact us. We Custom build Business Manager to your requirements. Business Manager is available in two editions: Single User (V6.0) and Multi User/ Network (V3.0) Editions. Product brochure. Try Business Manager for *FREE* Price Key features of Business Manager Graphical Analysis: Lead Enquiry Analysis, Contact Analysis, Contract Analysis, Service Call Analysis, Customer Complaint Analysis, Analysis by Regions and more. Business Enquiry/ Lead Management. Region and Quarter wise Target versus Actual. Document Management (Store any document. Purchase Orders, Work Orders, Drawings,Invoices, Service Bills, Images etc. ). Service Contracts. Schedule Contract Visits. Define Visit Type (Warranty, Breakdown etc.). Record Visit and Cost. Visit reminders. Customer Complaint Management. Service Call Reminders. Record Service Calls Attended. Data Import/ Export. Send Emails. Tasks/ To do and more. Business Manager is found suitable across industry segments/ verticals. Few examples are: Companies involved in direct sales and marketing, Environment/ Water treatment companies, FMCG related companies, Insurance related companies, System Integrators, Solar water heater companies, Process automation (PLC/ Drives) companies and companies that provide industrial services. Business Manager Multiple Databases (Available in Business Manager Network Edition only.) You may choose to use more than one Database file for your organization. Possible scenarios: A Database file per BDM (Business Development Manager) Strategy. Useful when your BDMs do not want others to know of their Leads. A Database file per Department Strategy. Useful when your organization wants to bifurcate departmental activities. Example: Sales and marketing Database File, Support Department Database File etc. Combination of the above. Each Database file will have its own set of Users (Employees), Leads, Documents and other artifacts of Business Manager. This will enable you to enforce tighter security policies. Example: A User (Employee) of Sales and Marketing department may not able to access After Sales Support Department data. Should your Organization not require such tight security measures, you may maintain only one Database file for your entire organization. Business Manager Lead/ Enquiry Management 81% of all sales are made on or after the fifth contact with your prospect. Manage your business prospects and drive them to successful sales. Ensure your sales presence at the right place and time (Lead Status: Postponed). Revisit business prospects to enquire their renewed interest (Lead Status: Dropped). Attach Documents to various stages of lead management. Example: Approved drawings. Let your sales team drive itself Reconfigure the sales team (Active Lead Assignments). Automatically turn Postponed leads as Active. Set and monitor Target versus Actual by regions. Lead - Next Action. Graphical Lead Analysis Active Lead Analysis: Analyze your active lead worth. Ensure current marketing focus by slicing 'Leads - Industry' and 'Leads - Lead Source' information. Split prospects by industry and lead source. Quarterly/ monthly trends of opportunity losses and successful sales. Sales trends by industry and lead source. Opportunity losses as a function of industry, lead source, competitor, 'competitor - reason code', 'competitor - industry'. Quarterly/ monthly lead inflow. Analyze dropped and postponed leads by industries and lead sources. Make up for Active Lead short fall. Take better budgeting decisions. Business Manager Issue Resolution (Customer Complaint Management) An Issue is a customer complaint. Out of every 100 dissatisfied customers, 91 will never come back. The average business spends six times more to attract new customers than it does to keep old ones. Loyalty is a result of exceeding customer's expectations when things go wrong. Capture and address customer Issues effectively. Result: Customer retention + Entry barrier for your Competitors. 1 click to glance at all open issues. Results in timely customer care. 1 click to glance at all issue follow-ups in the next 'N' days. Plan procurement/ logistics to address the issues. Find the number of issues flowing in, the cost component involved in resolving issues. Issue Resolution Analysis enables you to initiate the corrective actions to lessen the number of issues your organization deals with. Business Manager Contracts and Services Management Manage your Maintenance contracts, visit schedules, visits and Service calls. Define custom visit types. Example: Casual visit, Warranty visit, Scheduled visit, Breakdown visit etc. 1 click and glance at all contracts about to terminate (Next 'N' days). Pursue contract renewal => Revenue inflow. 1 click and glance at all terminated contracts. Pursue contract renewal. Set and monitor Target versus Actual by regions. Graphical Contract Analysis Find contract revenue inflow and visit cost for a given analysis period. Use contract report to find whether a contract is profitable or otherwise. (Just glance at contract value and total visit cost). Service Call Analysis summarizes the service call revenue flowing into your organization. Business Manager Document Management Classify (Document Type) and store your enterprise documents in Business Manager Database. Quickly access your enterprise documents. Define custom Document types. Example: Purchase Orders, Invoices, Drawings, Presentations, Check Lists etc. Secured central repository of all your enterprise documents. Secure your enterprise documents against accidental machine breakdown by taking regular backups. You just have to use our *FREE* software to back up Business Manager Database. Other features Graphical Contact/ Region Analysis Reports: Find how beneficial is a contact to your organization. Find how beneficial is a region to your organization. Send Emails To-do/ Task Management: Manage simple tasks of your organization. Assign a task to your colleague. Testimonial (Offshore software development) "BUGLEROCK, Bangalore, have successfully designed, developed and deployed our Software well within time and budget. We look forward to more such successful engagements with BUGLEROCK." Logistics Leader, GE Europe ...and more... This Site best viewed with Microsoft Internet Explorer 6.0+ or Mozilla FireFox 2.0+. Resolution: 1024 x 768 Pixels.