Business Manager - http://www.buglerock.com

Chapter 1. Introduction

What is Business Manager ?

Business Manager is an unique Sales/ Marketing and Services software product that helps you multiply sales and retain your valuable customers.

Business Manager intergates and co-ordinates your sales/ marketing and support teams and provides your organization an edge over your competitors.

Business Manager analyzes the dynamics of sales/ marketing and support teams and enables your organization to take apt business decisions.

Business Manager places special emphasis on the needs of Companies involved in direct sales/ marketing and services.

Business Manager helps you digitize the following Sales and Service activities of your organization:

  • Pre-Sales/ Sales (Lead management, Target versus Actuals).

  • Post Sales (Issue Resolution also known as Customer Complaint Management).

  • Industrial Service Activities(Maintenance Contracts, visit schedules visit management, Service Call management).

  • Classify and store your enterprise Documents (Drawings, Invoices and etc.)

What can I do with it?

  • Take apt business decisions.

  • Analysis enables you to derive microscopic view of your business activities.

    Set Targets and analyze Target Versus Actuals.

    Find how beneficial a Contact (Contact Analysis) or a Region (Region Analysis) is to your organization.

  • Improve and enhance your Customer relationship.

  • Manage your Contracts and Visit commitments.

  • Manage your service call revenue.

  • Transform your sales team into a formidable sales force.

  • Integrate your organization.

  • Build a knowledge base (not just a data repository) that spans multiple years.

  • Retain your Customers and hence revenue.

  • Ensure entry barriers for your Competitors.

  • Enforce process or activity ownership and enhance accountability. This is achieved with the help of mandatory fields like New Issue -> Assigned To.

  • Manage your contacts, tasks and much more...

To summarize, Business Manager represents people and growth of your organization.

Who is it for?

Business Manager can be used by the decision makers as well as sales and support staff of your organization. It can be used by organizations of any size and industry.